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SMS Ltd. is a leading European specialist in business metrics for delivering value from IT systems.
This makes us uniquely placed to support organisations seeking to take a sustainable, knowledge-based approach to improving business performance.
The SMS team work with you to understand the constraints of your business. We know how to identify measures of value that mean something to your business. Our experience of value-mapping software-intensive systems in a range of industry sectors helps you identify and prioritise the opportunities.
SMS works throught the UK, across Europe and Scandinavia. Our consultancy team includes consultants fluent in French speaker (French national) and Spanish.
SMS offers training, mentoring, coaching and consultancy in seven key areas which support performance improvement:
- Effective leadership - vision and strategy
- Systems thinking - taking a whole-life view of performance
- Source for value - outcome-focused supply and supplier management
- Responsibility-based planning - gathering the evidence, setting the goals, managing performance
- Improve performance - management commitment to change, engendering a focus on business benefit
- Manage change - communicating strategy
- Learning organisation - retaining, capturing and applying knowledge
SMS Team
SMS has an extensive network of highly experienced consultants working to SMS quality standards. Meet the team.
Many SMS consultants have contributed significantly to the development of industry standards at both national and international levels. They have been instrumental in establishing not only the ISO standards for functional size measurement (ISO 14143), but also have contributed to creation of the COSMIC sizing method (now ISO/IEC 19761:2003).
SMS consultants have participated in the Counting Practices Committees of the design authorities for IFPUG FPA, Mark II FPA and COSMIC and worked with the British Standards Institute (BSI) and the International Standards Organisation (ISO) Work Group 12. Currently, the national representatives on ISO WG12 for both the United Kingdom and the Republic Of Ireland operate as SMS consultants.
SMS Director Tony Rollo contributes to the International Software Benchmark Standards Group and was instrumental in developing the ISBSGs Standard Benchmarking Process.
SMS Directors Grant Rule and Tony Rollo, and many of the SMS team, are frequent presenters at industry conferences such as the European SEPG, UK Software Metrics Association, SMEF, ITSMA, Software Best Practices, Process Improvement Forum, NASCOMM, IEEE, BCS and SPIN events. Tony Rollo's speaking credentials include the Chinese Process Improvement Conference.
SMS Partners
IT Optima
IT Optima is an analysis company specialising in measuring and benchmarking companies' IT utility value. Their focus is on helping companies achieve the optimal performance from their IT systems. |
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NixonBrooke
NixonBrooke is an independent team of specialist consultants dedicated to helping clients get world class performance from investment in IT. |
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Process Transition International, Inc.
SEISM authorised lead assessors for CBA IPI and SCAMPISM. CMMI® . PTI offers CMM® based Consultancy, Training and Books for assessing and improving software processes. |
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TBL
TBL is an established, independent boutique consultancy specialising in major transformation initiatives and project management for large organisations. |
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SMS Clients
SMS has partnered a number of Clients over many years, supporting the progress of change, measurement and improvement programmes.
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- 2008 Systematic Software Engineering A/S
- 2007 DEFRA
- 2007 Provident Insurance
- 2007 RBC Dexia
- 2007 Crimsonwing
- 2007 DIEU/Terma A/S
- 2007 Computerland SA
- 2007 Vodafone UK
- 2006 Yorkshire Building Society
- 2006 Cap Gemini
- 2006 DWP
- 2006 Blackwell Publishing
- 2006 Serco
- 2005 AXA Sunlife
- 2005 BT Consulting & Integration
- 2005 Cap Gemini
- 2005 Capula
- 2005 The Carphone Warehouse
- 2005 Department of Work & Pensions
- 2005 IBM Transport & Logistics
- 2005 KPMG
- 2005 Perkin Elmer
- 2005 Police IT Organisation
- 2005 Symbian
- 2005 Vivista
- 2004 DSTi
- 2004 European Commission
- 2004 HVR/MOD at Abbey Wood
- 2004 Accenture
- 2003 ATOS Origin
- 2003 Fujitsu Services
- 2003 Robert Bosch GmbH
- 2002 Educational Building Society
- 2002 KLM
- 2002 Liberty IT
- 2002 NFU Mutual
- 2002 Smith’s Aerospace
- 2001 Allied Irish Bank
- 2001 AmitySoft (India)
- 2001 Bank of Ireland
- 2001 Lancashire County Council
- 2001 MGI eBusiness
- 2001 Severn Trent Water/Systems
- 2000 Clearstream Financial Services
- 2000 CompuWare
- 2000 Ford Motor Co. (Europe) Ltd
- 2000 HM Land Registry
- 2000 J P Morgan
- 2000 Sainsburys Supermarkets Ltd
- 2000 Tanning Technology
- 2000 The Walt Disney Company
- 1999 Bank of Scotland
- 1999 BBC
- 1999 British Aerospace
- 1999 British Airways PLC
- 1999 Inland Revenue
- 1999 Lord Chancellor's Dept
- 1999 Price Waterhouse Coopers
- 1999 Swiss Re Life Health Ltd
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