Understanding the desired outcome
In today's software-intensive business systems, better management of software performance can deliver:
- Increased efficiency – reduced costs
- Increased productivity – do more with less
- Increased profit – reduce waste
Yet only a very small percentage of organisations fully exploit the opportunities offered by modern information systems.
A top-level understanding by the organisation's executive of how IT can be used as a driver for change and profit is key to unlocking the potential locked up in the huge investment any large organisation has already made in information technology.
Executives who do not have a background in information technology can draw on SMS's extensive experience to gain this deeper understanding and use the IT resources of their organisation - human and technological - to best effect.
Realising the vision
Senior Management engagement and sponsorship is essential to delivering benefits from any change and improvement programme - including changes in IT sourcing (from in-house to outsourced or back again).
SMS works with senior managers to elucidate the business strategy and to determine their customer’s perception of value - ie what any improvement should focus on delivering. We will assist you in identifying the drivers for change relevant to your business and the benefits to be delivered. From this comes a measureable definition of successful change which maps to the strategic business direction.
SMS offers executive coaching on using technology as a driver for and enabler of a customer-focused delivery cycle. Our executive workshops on business strategy for software-intensive systems include:
- Understanding and defining customer value
- Setting the organisation’s True North
- Strategy deployment
- Sourcing strategy
Our unique network structure enables SMS to put together a team of expert advisors to guide you through any aspect of process-driven business change.
See also:
|
