SMS is a specialist consultancy in business-IT integration. We work with blue chip companies and public sector bodies to deliver better value from software-intensive business systems.
We strongly recommend that all our training contributes to a comprehensive, strategic, business-oriented performance improvement programme.
Training Categories
Executive and management coaching:
- Setting and communicating a True North strategic direction
- Delivering customer value
- Sourcing strategy
Strategy deployment:
- Knowledge-based management: Visible metrics for Lean management
- Output-based contract management
- Supplier capability evaluation (overview)
- Using the Goal-Question-[Indicator]-Measure Technique
- Goal-Question-Measure Facilitated Workshop
- Introduction to the use of the Balanced IT Scorecard
- Design and implementation of the Balanced IT Scorecard
- Asset Management
- Practical effort estimation
- Managing project risk
- Risk Analysis workshop
- Software size estimation (COCOMO II)
- Software size measurement:
- Uses and Benefits of Function Point Analysis
- Practical use of IFPUG Function Point Analysis
- Practical use of COSMIC Functional Size Measurement
- Applied FPA workshops (IFPUG/COSMIC)
- Practical software process improvement:
- Choosing an approach
- Overview of the CMMI
- Implementing the CMMI
- Process Action Team workshops
- Software Process Improvement Using SPICE (ISO/IEC 15504)
- Requirements Engineering
- Metrics for Agile development
- How to deliver a fixed price using Agile techniques
- Working with integrated teams
- Configuration management and document control
- Inspections and peer reviews
(Top)
Quality control:
- ISO 9001:2000 Quality System Implementation (including TickIT)
- An Introduction to the EFQM Excellence Model
- IT Service Management (ITIL) best practices
- Internal Auditing
- Implementation of a Security Management System
- Fundamentals of Software Engineering
- Process Modelling
- Effective Quality System Documentation
All in-house training can be tailored. Contact SMS to discuss how we can best meet the needs of your business.
