Case Studies

SMS Case Study: Managing Outsourced Supply: improving productivity

A study on understanding current levels of productivity from an outsourcing partnership, how it compares to industry standards, and how it can be improved on.

SMS Case Study: Managing Outsourced Supply: relating process maturity to value for money

Delivering business value from an outsourced supplier by looking beyond the software development process.

SMS Case Study: Managing Outsourced Supply: resolving a dispute

What to do if the customer's perception of performance differs from the supplier's perception.

SMS Case Study: Managing Outsourced Supply: Rapid capability evaluation

An outcome-focused approach to selecting the "best fit" partners from a supplier pool.

SMS Case Study: Monitoring project performance

How reliable is our functional size measurement? On an output-based customer contract between a Government department and a major software supplier, the supplier was paid on functionality delivered. Both parties needed assurance that the measurement programme used to quantify the work expended, cost incurred and value delivered was providing true and objective measures.

SMS Case Study: The Strategic Supplier: sustaining quality

An assessment of their software development activities conducted by SMS for a major Government supplier seeking to retain the required quality standards certification.

SMS Case Study: Estimating large, complex programmes

A study on how to accurately estimate time, effort - and therefore cost - of a multi-year programme with many different systems that have to be integrated to create the end process.

SMS Case study: Sizing a product portfolio

What is the value of my software asset base? A study on how to obtain a project productivity benchmark product by product, and compare performance of different sites and technologies.