This part of the Reference Section provides references to other web sites we have found useful. (Software Measurement Services Ltd. is not responsible for the content of external web sites.)

IT Optima
IT Optima is an analysis company specialising in measuring and benchmarking companies' IT utility value. Their focus is on helping companies achieve the optimal performance from their IT systems.

Case study: Next Generation Outsourcing
IT Optima presents a case study of an effective approach to business engagement and IT outsourcing

TBL
TBL is an established, independent boutique consultancy specialising in major transformation initiatives and project management for large organisations.

ESPI Foundation promotes good software and systems engineering practice in Europe through the adoption of process improvement. We provide information to assist those starting out on the process improvement journey, and facilitate exchange of knowledge and experience between practicing organisations.

Holagent Europe provides systems based on Predicate Logic's TychoMetrics® software to automate the process of collecting, processing and reporting metrics. Automation replaces a manual process that uses spreadsheets which is often fragmented across multiple projects thereby hiding its true cost from management. The TychoMetrics payback is compelling with an ROI measured in months.

Process Transition International, Inc. SEISM authorised lead assessors for CBA IPI and SCAMPISM. CMMI® and CMM® based Consultancy, Training and Books for assessing and improving software processes.

Software Engineering Institute
Part of the Carnegie Mellon University and home of the CMM^® and CMMI^®

The SPICE Project
SPICE is a major international initiative to support the development of an International Standard for Software Process Assessment.

Software Measurement

COSMIC
Home of the COmmon Software Measurement International Consortium
providing information about the COSMIC-FFP Method and answers to frequently asked questions.

ISBSG - International Software Benchmarking Standards Group
Sponsored by SMS and others, providing metrics, products and services for software development.

The Goal/Question/Metric Method
a practical method for quality improvement of software development.

The IT Metrics and Productivity Institute has a free weekly electronic newsletter that you can subscribe to.

UKSMA - United Kingdom Software Metrics Association A member run user group to support users of functional sizing methods. Its activities include method support, conferences, tutorials, certification exams and participation in international standards development.