Rightshifting is a business change programme designed to transform the IT-to-business relationship. It applies the principles of Lean systems thinking to deliver measureable improvements in the value delivered from software intensive systems to the business customer, the consumer, and the tax-payer.
The Case for Rightshifting
There are few - if any - businesses around today which do not rely on software-intensive systems for the development and delivery of products and services.
A recent report by the CBI found levels of customer and user satisfaction with the performance of business software to be very low. Company executives consider it costs too much. Project performance is poor. The software professionals are a long way from contributing as much as they could to the global economic recovery, and to meeting the challenge of delivering a green and sustainable future business model.
At SMS, we are seeking opportunities to help public and private sector organisations turn that around. Quickly. Effectively. Once for all.