Preparation
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SMS Know-how
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SMS Rightshifting Programme
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Strategic Positioning
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Identify the client organisation's key goals |
Executive coaching and mentoring
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- Executive Briefing
- True North Workshops
- Value Stream Mapping Workshops
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Understanding the Current State
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Baseline current performance and effectiveness |
Capability Assessment
Document review
Data collection and analysis
Survey of User Value
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- SCAMPI B Appraisal
- CMMI Quick-Look Evaluation
- Mini-Appraisal
- Gap Analysis against CMMI/ISO
- Fast Data Collection Study
- Total IT Performance Benchmark
- Internal Benchmarking
- Functional Size Benchmarking against ISBSGs data
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Communicating the Desired Outcome
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Strategise the objective
Align activities
Develop Management Action Plan
Define value and outcomes to be achieved
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Benefits realisation
Understanding value
Stakeholder engagement
Implementing cultural change
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- Value Stream Management workshops
- Visible metrics for Lean management
- GQM Workshops
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Choosing the Right Supplier
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Preparation
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Characterise governance and delivery/development environment
Capture and verify knowledge of systems to be transferred
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Software and Applications Portfolio Sizing
Document and process audit
Goal-Question-Metric
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- Rapid Application Portfolio Sizing
- COCOMO Profiling
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Pre-qualification
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Ask the right questions
Publish necessary and sufficient knowledge of systems to be transferred
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Output-based contract management
Software size measurement
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Shortlisted suppliers
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Informed and objective evaluation of suppliers |
Capability Assessment
Supply Pricing
Performance Improvement
Risk Management
Scope Management
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- Rapid Capability Evaluation
- Uses and benefits of FPA
- Practical Use of Function Point Analysis
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Outcome requirements
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Agree outcome requirements |
Requirements Management
Organisational transformation and culture change
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- Visible Metrics for Lean Management
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Competitive dialogue
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Undertake value stream mapping
Allocate risk
Identify effective and agreed performance measures
Access capability
Implement new behaviours
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Value stream mapping
Risk analysis
Process performance measurement
Output pricing
Estimating
Culture change
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- SMS Lean and Agile Method for Improvement Teams
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Contract awarded
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Supplier undertakes maintenance of knowledge to agreed standards, available to audit at any time.
An approved process is agreed for the return of maintained knowledge to customer, with warranties, at termination of the outsourced partnership for any reason.
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Evaluating solution options
Output-based contract management
Quality standards and process improvement frameworks
Governance and security
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- Knowledge Transfer Programmes:
- FPA
- Estimating
- Requirements
- CMMI
- ISO 9001-2008
- Function Point Audit
- Function Point Healthcheck
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Transfer of knowledge
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Transfer of knowledge to supplier by proven and customer-approved processes |
Process design and implementation
Quantitative management
Integrated team-building
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- Process Action Team workshops
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