Delivering Value: A Supplier's Guide to Successful Outsourcing Partnerships

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Activity

SMS Know-how

SMS Products and Services

Design

Co-operate to develop detailed product architecture

Compile product backlog

Understanding customer value

Requirements Engineering

Value stream mapping

Value stream management

Agile methodology

Flowchain (workflow management)

  • Using CMMI with Agile
  • Value Stream Mapping Workshops

Prioritise

Prioritise items in the product backlog

Determine the size of high-priority items

Understanding and applying measurement

Evidence-based problem solving

  • Visible metrics for Lean management

Deliver

Develop and deliver value Workflow planning using LAMDA

Goal Question Metric

Functional size measurement

Estimating Software Size

  • SMS Lean and Agile Method for Improvement Teams
  • GQM Workshop
  • Uses and benefits of FPA
  • Practical Use of Function Point Analysis

Review

Conduct a retrospective of results quarterly, half-yearly, annually Scope Management

Quantitative Management

Risk Analysis

Gap Analysis

Dispute Resolution

  • Fast Data Collection Study
  • Functional Size Benchmarking
  • Function Point Audit
  • Function Point Healthcheck
  • SCAMPI B Appraisal
  • CMMI Quick-Look Evaluation
  • Mini-Appraisal
  • Gap Analysis against CMMI/ISO
  • IT Optima survey/benchmark
  • Rightshifting Symptomatic Diagnostic Survey

Improve

Deliver contracted improvement in performance Performance evaluation (effectiveness)

Capability assessment

Customer Satisfaction Evaluation

Productivity improvement

  • SMS Lean and Agile Method for Improvement Teams
  • Implementing CMMI
  • ITIL
  • Knowledge Transfer Programmes:
    • FPA
    • Estimating
    • Requirements
    • CMMI
    • ISO 9001-2008

Software Measurement Services Ltd.
124 High Street, 
Edenbridge, 
Kent, 
TN8 5AY 
United Kingdom  
  tel +44 (0) 1732 863 760
  fax +44 (0) 1732 864 996
 e-mail: sales@measuresw.com
  www.measuresw.com

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